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No matter what task we complete for a customer, the one thing we always ensure is that the health and safety aspects of our business are paramount. We have been certified to OHSAS 18001 which is a standard for occupational health and safety management systems that enables organisations to demonstrate that they have a system in place for occupational health and safety. For us it shows our customers that we take these issues seriously.
Cutting corners is never an option and we don’t make promises we can’t keep: we want to retain customers and loyalty is defined by the ability to keep those promises. We do this by offering class-leading services along with attention to detail. To do this we have to maintain a strict programme of training and development related to customer interactions. We encourage co-operation between our teams and believe that by working in partnership with our customers we can all benefit from health and safety principles used in our operations.
The business of ship agency services is by its very nature a varied and often hazardous one: handling bulky, heavy and large cargo; working in and around water; operations that are sometimes time critical and always working with people. In these cases we all need to ensure we have health and safety uppermost in our minds.
As the leading Egyptian ship services agency we have the knowledge and experience to support visiting ships into Egyptian waters. In all aspects of our business we offer services in tune with our health and safety procedures because we take everybody’s interests to heart. Every ship that Safina works with and offers services to gets the same high standards as those we apply to our own staff.